When a kitchen appliance breaks down, you face an immediate dilemma: should you pay for a repair, or is it time to buy a replacement? The answer depends on the appliance's age, the type of fault, the brand, and how much a new equivalent would cost. This comprehensive UK guide covers every major kitchen appliance — from washing machines and dishwashers to fridge freezers, ovens, tumble dryers, and microwaves — with real 2026 cost data to help you make the right call. We also explain the 50% rule, your consumer rights, and how energy ratings affect the long-term cost of keeping an old appliance running.
Not sure where to start? Use one of our free repair-or-replace calculators to get a personalised recommendation in seconds — or read on for the full breakdown.
Contents
- Washing Machine Repair vs Replacement
- Dishwasher Repair vs Replacement
- Fridge Freezer Repair vs Replacement
- Oven & Cooker Repair vs Replacement
- Tumble Dryer Repair vs Replacement
- Microwave Repair vs Replacement
- Average Kitchen Appliance Repair Costs UK 2026
- New Kitchen Appliance Costs UK 2026
- Kitchen Appliance Lifespan Guide
- Energy Ratings: How New Appliances Save Money
- Your Consumer Rights: Warranties and Repairs
- Related Guides
- Frequently Asked Questions
1. Washing Machine Repair vs Replacement
The washing machine is arguably the hardest-working appliance in any UK household, completing an average of 270 cycles per year according to Which? research. With that amount of use, faults are inevitable — but whether you should repair or replace depends heavily on the brand, the age, and the specific problem.
Common Washing Machine Faults & Repair Costs
- Drum bearing failure — the most common major fault, signalled by a loud rumbling noise during the spin cycle. Repair cost: £120 – £200 including parts and labour. This is a labour-intensive repair as the drum must be fully disassembled.
- Motor failure — the motor may burn out after years of heavy use. Repair cost: £120 – £220. Brushless inverter motors (found in Bosch and Samsung models) tend to last longer but cost more to replace.
- PCB (control board) failure — electronic faults, error codes, and unresponsive controls often point to a faulty PCB. Repair cost: £150 – £250. This is one of the most expensive washing machine repairs.
- Drain pump failure — water not draining is usually caused by a blocked or broken pump. Repair cost: £80 – £150.
- Door seal (gasket) replacement — a torn or mouldy seal causes leaks. Repair cost: £60 – £100. A relatively cheap fix that is almost always worth doing.
- Carbon brushes — on older brush motors, worn carbon brushes cause the drum to stop spinning. Repair cost: £50 – £90. An inexpensive repair that can extend the machine's life by several years.
Lifespan by Brand
Not all washing machines are built equal. Brand reputation and build quality have a huge impact on how long your machine will last:
- Miele — tested to 20 years (10,000 cycles). The gold standard for longevity. Repairs are almost always worthwhile unless the machine is 15+ years old.
- Bosch / Siemens — typically 10–12 years. A reliable mid-to-premium option with good parts availability.
- Samsung / LG — 8–10 years. Good technology but some models have known PCB and bearing issues.
- Hotpoint / Indesit — 5–8 years. Budget-friendly but shorter-lived; repairs may not be cost-effective after 5 years.
- Beko — 5–7 years. Very affordable new, which makes repair economics challenging.
For a deeper look at whether your specific machine is worth saving, read our detailed guide: Is It Worth Repairing a Washing Machine? You can also check current prices in our Washing Machine Prices UK 2026 roundup.
✅ Repair Your Washing Machine When…
- The machine is less than 5 years old
- It's a premium brand (Miele, Bosch) less than 10 years old
- The fault is minor — door seal, carbon brushes, or pump
- Repair cost is under 50% of a new equivalent
- The machine is still energy-efficient (A-rated or above)
❌ Replace Your Washing Machine When…
- The machine is 8+ years old (budget brand) or 12+ years (premium)
- Repair cost exceeds 50% of a new machine's price
- It has needed multiple repairs in the past 12 months
- You're facing a major fault — drum bearing or PCB — on a budget brand over 5 years old
- Energy rating is poor (old A+ or below) — a new model will save on bills
Not sure what to do? Try our free Washing Machine Repair or Replace Calculator — enter your machine's age, brand, and fault to get a personalised recommendation in seconds.
2. Dishwasher Repair vs Replacement
Dishwashers are relatively reliable appliances, with an average lifespan of 9–12 years. However, when they do go wrong, the repair bill can quickly approach the cost of a brand-new budget model. Here's what you need to know about common dishwasher faults and when repair makes financial sense.
Common Dishwasher Faults & Repair Costs
- Not draining — often caused by a blocked filter, kinked hose, or faulty drain pump. If it's a pump issue, expect to pay £100 – £180 for a replacement. Always check the filter and drain hose first — this is a free fix you can do yourself.
- Not cleaning properly — usually caused by clogged spray arms, a failing wash pump, or hard water limescale build-up. Spray arm replacement is cheap (£30 – £60), but a wash pump can cost £120 – £200 to replace.
- Door seal leak — a perished or damaged door seal allows water to escape. Replacement cost: £50 – £90. A straightforward and worthwhile repair.
- Pump failure — the circulation pump or drain pump may fail, causing standing water or poor wash performance. Cost: £100 – £180.
- Spray arm damage — cracked or blocked spray arms reduce cleaning performance. Replacement cost: £30 – £60. Always worth repairing.
- Control board failure — error codes, unresponsive buttons, or cycles that won't complete. Repair cost: £140 – £230. On budget dishwashers, this often makes replacement the better option.
Replacement Costs by Tier
New dishwasher prices in 2026 range significantly depending on brand and features:
- Budget (£250 – £400) — Beko, Indesit, Candy. Basic wash programmes, adequate cleaning for smaller households.
- Mid-range (£400 – £600) — Bosch Serie 4, Samsung, AEG. Better drying, quieter operation, half-load options.
- Premium (£600 – £1,000+) — Miele, Bosch Serie 6/8, Neff. Zeolite drying, flexible racking, excellent energy ratings, whisper-quiet operation.
The key question is always: how does your repair cost compare with a new machine? A £180 pump repair on a 3-year-old Bosch dishwasher is a no-brainer — repair it. The same £180 repair on a 9-year-old Beko? You're better off putting that money towards a replacement. For a detailed cost comparison, see our How Long Do Appliances Last? guide.
✅ Repair Your Dishwasher When…
- It's less than 6 years old, regardless of brand
- The fault is minor — door seal, spray arm, or blocked filter
- Repair cost is well under £150
- It's a premium brand under 10 years old
❌ Replace Your Dishwasher When…
- It's over 9 years old and facing a major repair
- The control board or main pump has failed on a budget model
- Repair cost exceeds £200 on any machine over 6 years old
- It has developed persistent leaks or rust inside the tub
- Running costs are noticeably high (old energy rating)
Use our free calculator: The Dishwasher Repair or Replace Calculator takes your machine's details and tells you whether repair or replacement makes more financial sense.
3. Fridge Freezer Repair vs Replacement
Your fridge freezer is the only kitchen appliance that runs 24 hours a day, 365 days a year — which makes both its reliability and its energy efficiency critically important. A fridge freezer breakdown is also more urgent than most appliances, since food spoilage can add hundreds of pounds to the cost if action isn't taken quickly. For a more in-depth analysis, read our guide: Fridge Freezer Repair or Replace UK.
Common Fridge Freezer Faults & Repair Costs
- Not cooling / warm fridge — could be a thermostat fault (£80 – £150 to fix), a failed compressor (£200 – £350), or a refrigerant leak (often uneconomical to repair). Check the thermostat setting and condenser coils first.
- Excessive frost build-up — usually caused by a faulty defrost heater, timer, or door seal. Defrost system repair: £90 – £160. Door seal: £50 – £80.
- Noisy compressor — a buzzing, clicking, or rattling compressor indicates it's failing. Compressor replacement: £200 – £350. This is the most expensive fridge freezer repair and is often a sign the unit is approaching end of life.
- Water leaking inside or underneath — commonly caused by a blocked defrost drain or faulty water inlet valve. Repair cost: £60 – £120.
- Thermostat failure — fridge too warm or freezing food in the fridge compartment. Thermostat replacement: £80 – £150.
Is Compressor Replacement Worth It?
The compressor is the heart of your fridge freezer, and its replacement is the single most expensive repair. At £200 – £350 including labour, a compressor swap on a fridge freezer that originally cost £400 – £500 is borderline. Here's the general rule:
- Under 5 years old, premium brand (Samsung, LG, Liebherr) — worth repairing. Some manufacturers offer 10-year compressor warranties.
- 5–8 years old, mid-range brand — borderline. Consider the 50% rule and energy savings of a new model.
- Over 8 years old, any brand — replace. A new fridge freezer will be dramatically more energy-efficient and come with a full warranty.
Replacement Costs by Type
- Standard freestanding fridge freezer — £300 – £800 depending on size and brand.
- Integrated (built-in) fridge freezer — £400 – £1,200. Installation adds £50 – £100.
- American-style (side-by-side) — £700 – £2,000+. Premium models from Samsung and LG with ice dispensers and smart features sit at the top end.
Don't forget to factor in the true cost of running old appliances — a fridge freezer from 2015 could be costing you £50–£80 more per year in electricity than a modern A-rated equivalent.
Get a personalised answer: Use our Fridge Freezer Repair or Replace Calculator to find out whether your specific fridge freezer is worth fixing.
4. Oven & Cooker Repair vs Replacement
Ovens and cookers are among the longest-lasting kitchen appliances, with many built-in electric ovens running for 12–15 years or more. Gas cookers can last even longer with proper maintenance. Because replacement costs can be substantial — especially for range cookers — repair is more often the right choice for ovens than for other kitchen appliances.
Electric Oven Faults
- Not heating up — usually a failed heating element, which is one of the most common and affordable oven repairs. Element replacement: £80 – £150.
- Uneven cooking — often caused by a faulty fan motor that's not circulating hot air properly. Fan motor replacement: £100 – £200.
- Faulty thermostat — oven running too hot or too cold. Thermostat replacement: £90 – £170.
- Broken door seal — heat escaping from the door wastes energy and causes uneven cooking. Seal replacement: £40 – £70.
- Door hinge failure — the oven door drops or won't close properly. Hinge replacement: £50 – £100.
Gas Oven & Cooker Faults
Important: Any repair work on a gas oven or cooker must be carried out by a Gas Safe registered engineer. This is a legal requirement in the UK. Never attempt gas appliance repairs yourself.
- Ignition failure — the burner won't light, usually a faulty igniter or spark electrode. Repair cost: £70 – £130.
- Thermocouple failure — the safety device that cuts gas if the flame goes out. Replacement: £60 – £110.
- Gas valve issues — can cause uneven flame or no gas flow. Repair cost: £100 – £200.
Replacement Costs
- Built-in single oven — £200 – £600 (budget to mid-range), £600 – £1,500 (premium brands like Neff, Miele, Bosch Serie 8).
- Built-in double oven — £350 – £800 (mid-range), £800 – £1,800 (premium).
- Freestanding gas cooker — £300 – £700.
- Range cooker (Rangemaster, Stoves, AGA) — £800 – £3,000+. These are expensive to replace, so repair is almost always preferable.
Induction Hob Considerations
If you're replacing a gas or ceramic hob, consider upgrading to induction. Induction hobs are faster, safer, and more energy-efficient. Prices start at around £200 for a basic model and rise to £800+ for premium brands. Note that you may need a dedicated electrical circuit installed (£100 – £200 for an electrician), and you'll need induction-compatible cookware.
Wondering about your oven? Our Oven & Cooker Repair or Replace Calculator gives you a quick, data-driven recommendation based on your oven's age, brand, and fault type.
5. Tumble Dryer Repair vs Replacement
Tumble dryers come in three main types — vented, condenser, and heat pump — and the type you own has a significant impact on both repair economics and running costs. Safety is also a particularly important factor with tumble dryers, following high-profile recalls and fire safety concerns in recent years.
Types of Tumble Dryer
- Vented dryers — the cheapest to buy (£150 – £300) but the most expensive to run. They need an external vent hose. If yours is old, replacing with a heat pump model will save significantly on energy bills.
- Condenser dryers — mid-range price (£250 – £500) and don't need a vent. The water tank needs emptying after each cycle. Moderate running costs.
- Heat pump dryers — the most expensive to buy (£400 – £1,200) but by far the cheapest to run, using roughly half the energy of a condenser dryer. The best long-term investment.
Common Tumble Dryer Faults & Repair Costs
- Not heating — usually a failed heating element. Repair cost: £80 – £160. One of the most common tumble dryer faults and generally worth repairing.
- Drum not turning — often a broken drive belt, which is a simple and affordable repair. Belt replacement: £60 – £100.
- Excessive noise — worn drum bearings or support rollers. Bearing replacement: £100 – £180.
- Not drying efficiently — could be a blocked condenser, clogged lint filter, or failing thermostat. Thermostat replacement: £60 – £110. Always clean the lint filter after every cycle and the condenser unit monthly.
- Faulty sensor — auto-dry sensors can fail, causing the dryer to run too long or stop too early. Sensor replacement: £70 – £130.
Safety Concerns with Older Tumble Dryers
This is critical. Several tumble dryer brands have been subject to fire safety recalls in the UK, most notably certain Hotpoint, Indesit, Creda, Swan, and Proline models manufactured between 2004 and 2015. These machines had a design flaw where lint could contact the heating element and catch fire.
If your tumble dryer was manufactured during this period, check your model number on the UK Government product recall page or the manufacturer's website. If your model has been recalled, stop using it immediately and contact the manufacturer for a free repair or replacement.
Even if your dryer hasn't been recalled, older tumble dryers (10+ years) pose a higher fire risk. Always clean the lint filter after every use, never leave a dryer running unattended overnight, and ensure adequate ventilation.
✅ Repair Your Tumble Dryer When…
- It's a heat pump model (expensive to replace) under 8 years old
- The fault is minor — belt, thermostat, or sensor
- Repair cost is under £120
- The model has not been subject to a safety recall
❌ Replace Your Tumble Dryer When…
- It's a vented dryer — replacing with a heat pump model will save £50–£70/year in energy
- The model has been subject to a fire safety recall
- It's over 10 years old with a major fault
- Repair cost exceeds 50% of a new equivalent
- Bearings or motor have failed on a budget brand over 6 years old
Check your dryer: Our Tumble Dryer Repair or Replace Calculator factors in your dryer type, age, and fault to give you a clear recommendation.
6. Microwave Repair vs Replacement
Of all kitchen appliances, the microwave is the one where replacement almost always wins over repair. Standard countertop microwaves cost as little as £50 – £100, and the internal components — particularly the high-voltage capacitor — make professional repair both expensive and potentially dangerous. However, there is one important exception: built-in combination microwaves.
Why Microwave Repair Is Rarely Worth It
The most common microwave fault is a failed magnetron — the component that actually generates the microwaves. Magnetron replacement costs £80 – £150 when done professionally, which already exceeds the price of many new countertop models. Other common faults include:
- Turntable motor failure — £40 – £70 to repair. Borderline worthwhile on mid-range models.
- Door switch failure — £50 – £90 to repair. The microwave won't start if a door switch fails (a safety feature).
- Control panel / keypad failure — £60 – £120 to repair.
⚠️ Safety Warning: Microwave Capacitors
Never attempt to repair a microwave yourself. Microwaves contain a high-voltage capacitor that can store a lethal electrical charge even when the appliance is unplugged. This charge can persist for hours or even days. Only a qualified engineer should open a microwave case. Given the low cost of replacement, DIY repair is simply not worth the risk.
When Repair IS Worth It
The exception is built-in combination microwaves, which can cost £400 – £1,000+ to replace. These units combine a microwave with a conventional oven, grill, or steam function and are designed to fit a specific cabinet opening. If your built-in combi microwave develops a fault, a £100 – £200 repair is almost certainly worthwhile.
Replacement Costs
- Solo countertop microwave — £50 – £100. Brands like Russell Hobbs, Sharp, Samsung.
- Microwave with grill — £80 – £200. Good for light grilling and reheating.
- Combination microwave — £150 – £500. Combines microwave, grill, and convection oven.
- Built-in microwave — £200 – £500. Requires matching kitchen cabinet dimensions.
- Built-in combination microwave — £400 – £1,000+. Neff, Bosch, Miele, Siemens.
Quick check: Use our Microwave Repair or Replace Calculator to see if your microwave is worth fixing — especially useful for built-in and combination models.
7. Average Kitchen Appliance Repair Costs UK 2026
The table below summarises the most common kitchen appliance repairs and their typical costs in 2026, including parts and labour. All prices are based on data from Checkatrade, Which?, and MyBuilder, and include VAT. Costs may vary by region — London and the South East tend to be 10–20% more expensive than the national average.
| Appliance | Common Repair | Cost Range |
|---|---|---|
| Washing machine (drum bearing) | Bearing replacement | £120 – £200 |
| Washing machine (PCB) | Control board | £150 – £250 |
| Dishwasher (pump) | Pump replacement | £100 – £180 |
| Fridge freezer (thermostat) | Thermostat | £80 – £150 |
| Fridge freezer (compressor) | Compressor | £200 – £350 |
| Oven (element) | Element replacement | £80 – £150 |
| Oven (fan motor) | Fan motor | £100 – £200 |
| Tumble dryer (heating element) | Element | £80 – £160 |
| Microwave (magnetron) | Magnetron | £80 – £150 |
Remember, a callout fee of £50 – £80 is typically charged on top of these figures if the engineer needs to diagnose the fault first. Some reputable repair services, such as Domestic & General and local independents found on Checkatrade, waive the callout fee if you proceed with the repair. For a comprehensive look at all repair costs, see our UK Repair Costs 2026: The Ultimate Guide.
8. New Kitchen Appliance Costs UK 2026
When comparing repair quotes to the cost of a new appliance, use the table below as a reference. These prices reflect typical UK retail prices in 2026 and include delivery but not installation (which adds £20 – £80 depending on the appliance and retailer).
| Appliance | Budget | Mid-Range | Premium |
|---|---|---|---|
| Washing machine | £250 – £350 | £350 – £600 | £600 – £1,200 |
| Dishwasher | £250 – £400 | £400 – £600 | £600 – £1,000 |
| Fridge freezer | £300 – £500 | £500 – £800 | £800 – £2,000 |
| Oven (built-in) | £200 – £350 | £350 – £600 | £600 – £1,500 |
| Tumble dryer | £200 – £350 | £350 – £550 | £550 – £1,200 |
| Microwave | £50 – £100 | £100 – £200 | £200 – £500 |
The 50% rule makes this table especially useful: if your repair quote is more than half of the mid-range price for a new equivalent, it's time to replace. For example, a £200 bearing repair on a washing machine that you could replace for £400 (mid-range) is exactly at the 50% threshold — and when you factor in the improved energy efficiency and warranty of a new machine, replacement is the smarter move.
9. Kitchen Appliance Lifespan Guide
Understanding how long your appliances should last helps you plan for replacements and make smarter repair decisions. The table below shows average lifespans by appliance type and brand tier, based on data from Which?, Checkatrade, and manufacturer testing programmes. For a full breakdown across all home appliances, see our guide: How Long Do Appliances Last?
Average Lifespan by Appliance
| Appliance | Budget Brand | Mid-Range Brand | Premium Brand |
|---|---|---|---|
| Washing machine | 5 – 7 years | 8 – 10 years | 12 – 20 years |
| Dishwasher | 6 – 8 years | 9 – 11 years | 12 – 15 years |
| Fridge freezer | 7 – 10 years | 10 – 13 years | 14 – 20 years |
| Oven (built-in electric) | 8 – 10 years | 12 – 14 years | 15 – 20 years |
| Tumble dryer | 6 – 8 years | 9 – 11 years | 12 – 15 years |
| Microwave | 5 – 7 years | 7 – 9 years | 10 – 12 years |
Signs Your Appliance Is Reaching End of Life
Look out for these warning signs that suggest your appliance is on its last legs:
- Increasing frequency of faults — if you've had two or more repairs in 12 months, the appliance is likely to keep failing.
- Strange or worsening noises — grinding, banging, or buzzing sounds often indicate bearing or motor wear that will only get worse.
- Declining performance — clothes not clean, dishes not dry, food not staying cold. These can indicate internal component wear.
- Rising energy bills — older appliances become less efficient as components wear. A fridge freezer compressor working overtime uses significantly more electricity.
- Visible rust or corrosion — especially inside washing machine drums or dishwasher tubs, this is usually terminal.
- Parts no longer available — manufacturers typically stock spare parts for 7–10 years after a model is discontinued. If parts are unavailable, replacement is your only option.
Maintenance Tips to Extend Lifespan
- Washing machine: Run a hot maintenance wash (90°C) monthly with no clothes to prevent mould and limescale. Leave the door ajar after each cycle. Use the correct amount of detergent — more is not better.
- Dishwasher: Clean the filter weekly. Run a cleaning cycle with dishwasher cleaner monthly. Check and clean spray arms quarterly.
- Fridge freezer: Clean the condenser coils annually (rear or underneath). Ensure air circulation around the unit. Don't overfill — air needs to circulate inside. Check door seals regularly.
- Oven: Clean regularly (use the pyrolytic cycle if available). Replace worn door seals promptly to maintain efficiency. Avoid using harsh chemical cleaners on the enamel interior.
- Tumble dryer: Clean the lint filter after every single cycle. Clean the condenser unit monthly (condenser models). Ensure good ventilation.
10. Energy Ratings: How New Appliances Save Money
One of the most overlooked factors in the repair-vs-replace decision is energy efficiency. The UK adopted rescaled EU energy labels in 2021, replacing the confusing A+++ to D system with a cleaner A to G scale. This means many appliances that were previously rated A+++ are now rated C or D under the new system — and a genuinely A-rated appliance in 2026 is significantly more efficient than an older model.
Annual Running Costs: Old vs New
The following estimates are based on typical usage patterns and the UK average electricity rate of approximately 24.5p/kWh (Ofgem energy price cap, Q1 2026):
| Appliance | Old Model (10+ yrs) | New A/B-rated | Annual Saving |
|---|---|---|---|
| Washing machine | £55 – £75 | £25 – £40 | £25 – £40 |
| Dishwasher | £55 – £70 | £30 – £45 | £20 – £30 |
| Fridge freezer | £85 – £130 | £35 – £55 | £50 – £80 |
| Tumble dryer (vented → heat pump) | £100 – £140 | £40 – £60 | £50 – £70 |
| Oven | £35 – £50 | £20 – £30 | £10 – £25 |
Payback Period Calculations
The payback period is how long it takes for energy savings to cover the extra cost of buying a new appliance instead of repairing the old one. Here are some real-world examples:
- Fridge freezer: Replacing a 12-year-old model with a new A-rated one saves approximately £60/year. If the new fridge costs £500 and you would have spent £150 on a repair, the net cost is £350. Payback period: approximately 6 years — worthwhile given the new fridge will last 10–15 years.
- Tumble dryer (vented to heat pump): Saving £60/year, with a net cost of around £500 (new heat pump dryer minus the repair you avoided). Payback: approximately 8 years — reasonable given heat pump dryers last 12+ years.
- Washing machine: Saving £30/year with a net cost of £250. Payback: approximately 8 years — borderline, so energy savings alone shouldn't drive the decision. Factor in reliability and warranty benefits.
For detailed energy cost calculations for your specific appliance, check out our guide on the True Cost of Running Old Appliances.
11. Your Consumer Rights: Warranties and Repairs
Before paying for any repair, make sure you know your rights. UK consumer law provides significant protection for appliance buyers, and understanding these rights could save you hundreds of pounds. For a comprehensive overview, see our guide: Warranty & Repair Rights UK.
Consumer Rights Act 2015
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. This protection applies for up to six years from purchase in England, Wales, and Northern Ireland (five years in Scotland). Key points:
- Within 30 days: You are entitled to a full refund if the product is faulty.
- Within 6 months: The retailer must prove the product was not faulty at the time of sale. If they can't, you're entitled to a repair, replacement, or refund.
- 6 months to 6 years: The burden of proof shifts to you. You must demonstrate the fault is inherent rather than caused by wear and tear. For expensive appliances (e.g., a Miele washing machine failing at 3 years), this is often straightforward — a premium machine should reasonably last much longer.
Manufacturer Warranties
Most kitchen appliances come with a 1–2 year manufacturer warranty as standard. However, several brands offer extended coverage:
- Miele — 2 years standard, extendable to 5 or 10 years at purchase.
- Bosch / Siemens — 2 years standard. Free 5-year warranty available when you register the product online within 90 days of purchase.
- Samsung — 2 years standard, 10-year warranty on digital inverter motors (washing machines) and compressors (fridge freezers).
- LG — 2 years standard, 10-year warranty on inverter direct drive motors.
- Hotpoint / Indesit — 1 year standard.
Extended Warranties: Are They Worth It?
Extended warranty products from retailers like Currys or third-party providers like Domestic & General typically cost £5 – £15 per month. Over 5 years, that's £300 – £900 — often more than the cost of a single repair or even a replacement budget appliance. Our verdict:
- Budget appliances (under £400) — Not worth it. You'd pay more in premiums than the appliance cost. Self-insure by saving the monthly premium amount.
- Mid-range appliances (£400 – £800) — Generally not worth it, unless you have very poor luck with appliances. The Consumer Rights Act already provides protection.
- Premium appliances (£800+) — May be worth considering, especially for American-style fridge freezers and range cookers where a single repair can be very expensive. Look for manufacturer-backed warranties rather than third-party options.
Section 75 Credit Card Claims
If you paid for an appliance costing between £100 and £30,000 using a credit card, Section 75 of the Consumer Credit Act 1974 makes the credit card company jointly liable with the retailer. This is particularly useful if the retailer has gone bust or refuses to honour a warranty claim. Even a small partial payment on a credit card triggers this protection.
Independent vs Manufacturer Repair Services
- Manufacturer repair — typically more expensive (£100+ callout) but uses genuine parts and doesn't void any remaining warranty. Best for appliances still under warranty or guarantee.
- Independent repair — usually cheaper (£50 – £80 callout) and can be just as skilled. Find vetted engineers on Checkatrade, Which? Trusted Traders, or MyBuilder. Check reviews and qualifications before booking.
- DIY repair — suitable for simple jobs like replacing a washing machine door seal, a dishwasher filter, or a dryer belt. Parts can be sourced online from eSpares or Partmaster. Only attempt repairs you're comfortable with, and never attempt gas or microwave repairs yourself.
12. Related Guides
This guide focuses on kitchen appliances, but the repair-vs-replace decision applies to every part of your home. Explore our other comprehensive guides:
🔧 Heating & Plumbing Guide
Boilers, radiators, central heating systems — repair costs and replacement advice.
🏠 Home Structure Guide
Roofs, windows, doors, walls — when to repair and when major work is needed.
💷 UK Repair Costs 2026
The ultimate guide to every home repair cost across the UK.
You can also browse our full collection of free repair-or-replace calculators:
🧺 Washing Machine Calculator
Get a personalised repair or replace recommendation.
👕 Tumble Dryer Calculator
Factor in dryer type, age, and energy savings.
🍽️ Dishwasher Calculator
Find out if your dishwasher is worth fixing.
❄️ Fridge Freezer Calculator
Including energy cost savings calculations.
🔥 Oven & Cooker Calculator
Gas and electric oven repair vs replace analysis.
📡 Microwave Calculator
Quick verdict for standard and built-in models.
13. Frequently Asked Questions
Is it worth repairing a 7-year-old washing machine?
It depends on the brand and the fault. A 7-year-old Bosch or Miele with a minor issue like a worn door seal (£60–£100 to fix) is usually worth repairing. However, if it needs a new drum bearing (£120–£200) or PCB (£150–£250), apply the 50% rule: if the repair costs more than 50% of a comparable new machine, replacement is the smarter choice. Budget brands like Beko or Indesit may not be worth repairing at 7 years, as they are approaching end of life.
How long should a kitchen appliance last?
Lifespans vary by appliance and brand. Washing machines last 7–12 years on average, dishwashers 9–12 years, fridge freezers 10–15 years, ovens 12–15 years, tumble dryers 10–13 years, and microwaves 7–10 years. Premium brands like Miele and Bosch typically last significantly longer than budget options from Beko or Indesit.
What is the 50% rule for appliance repair?
The 50% rule is a simple decision framework: if the cost of repairing your appliance exceeds 50% of the price of buying a new equivalent model, you should replace it instead. For example, if a new dishwasher costs £400 and the repair quote is £220, replacement makes more financial sense. This rule accounts for the fact that repaired older appliances are likely to develop further faults and run less efficiently.
Is it safe to repair a microwave yourself?
No. Microwaves contain a high-voltage capacitor that can store a lethal charge even when the appliance is unplugged. DIY microwave repair is extremely dangerous and should only be attempted by qualified engineers. Given that new microwaves cost as little as £50–£100, professional repair is rarely cost-effective for standard countertop models. Built-in combination microwaves costing £400 or more may be worth professional repair.
Are extended warranties worth it for kitchen appliances?
For most budget and mid-range appliances, extended warranties are not worth the cost. You are already covered by the Consumer Rights Act 2015 for up to six years in England and Wales, which requires goods to be of satisfactory quality and last a reasonable time. However, for premium appliances costing £800 or more, a manufacturer-backed extended warranty can provide peace of mind and may be worthwhile.
How much can I save on energy bills by replacing an old appliance?
Replacing a 10-year-old appliance with a modern A-rated equivalent can save £30–£80 per year depending on the appliance. Fridge freezers offer the biggest savings because they run 24/7 — upgrading from an old A+ model to a new A-rated one can save around £50–£80 annually. Tumble dryers also offer significant savings: switching from a vented dryer to a heat pump model can cut running costs by up to 50%, saving roughly £50–£70 per year.
Should I repair or replace a fridge freezer with a noisy compressor?
A noisy compressor is often a sign that your fridge freezer is approaching end of life. Compressor replacement costs £200–£350 including labour, which is a significant repair. If your fridge freezer is less than 5 years old and a premium brand, the repair may be worthwhile. For units older than 8 years, replacement is nearly always the better option — you will benefit from improved energy efficiency and a full manufacturer warranty.
Do I need a Gas Safe engineer to repair a gas oven?
Yes, absolutely. It is a legal requirement in the UK that any work on gas appliances, including gas ovens and cookers, must be carried out by a Gas Safe registered engineer. Working on gas appliances without proper certification is illegal and extremely dangerous. Always check your engineer's Gas Safe ID card and verify their registration at GasSafeRegister.co.uk before allowing any work to begin.